IT Project Management

Job Description:

• Report to the Operations Manager
• Manage Field Technicians per project basis
• Offer technical support when needed
• Oversee maintenance schedules
• Monthly system checks
• Quality assurance of Field Technicians

Server installation, server maintenance, network design and implementation, create maintenance schedule, support level 3 - including routers, firewalls, active directories, network administration, DNS, Exchange Server, SQL

• Ensure all back-up systems are working correctly
• Update and request new and existing cases from the Operations Manager
• Plan, execute and implement projects
• Knowledge of all technical layouts
• Communicate client needs to the Operations Manager
• Must be available 24 hours a day, 7 days per week to respond to emergency situations
• Provide Pre and Post Sales Support Qualifications
• 4 years of technical experience
• In depth technical knowledge
• Efficient and detail oriented
• Prior management experience
• Excellent communication skills
• Excellent troubleshooting skills